A key factor in this year’s success was the strong collaborative partnership between the branch, the council’s Health and Safety Team, and service managers. This teamwork led to significant improvements in key working practices across library services, ensuring that safe working environments are the norm rather than the exception. 
Promoting and maintaining safe workplaces remains a central objective for the branch, reflecting our ongoing commitment to the wellbeing of members. 

The branch also celebrated a double achievement, with Sam May receiving a Highly Commended award for her outstanding approach to customer service. Her dedication to supporting members within Children’s Services was recognised as exemplary practice, ensuring that members receive robust, effective representation in workplace matters. 

A key factor in this year’s success was the strong collaborative partnership between the branch, the council’s Health and Safety Team, and service managers. This teamwork led to significant improvements in key working practices across library services, ensuring that safe working environments are the norm rather than the exception. 
Promoting and maintaining safe workplaces remains a central objective for the branch, reflecting our ongoing commitment to the wellbeing of members. 

The branch also celebrated a double achievement, with Sam May receiving a Highly Commended award for her outstanding approach to customer service. Her dedication to supporting members within Children’s Services was recognised as exemplary practice, ensuring that members receive robust, effective representation in workplace matters.